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Leadership and Management Development
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Schedule: July 10-11, 2024 In-house training available. Click for full details.
Schedule: May 15-16, 2024 In-house training available. Click for full details.
Schedule: September 4-5, 2024 In-house training available. Click for full details.
Schedule: June 27-28, 2024 In-house training available. Click for full details.
Schedule: August 19-20, 2024 In-house training available. Click for full details.
Schedule: November 4-5, 2024 In-house training available. Click for full details.
Problem Solving Decision Making
Participants will examine the principles and methodologies of problem-solving and decision-making, exploring a variety of approaches and strategies. This training is offered as in-house training upon request.
Schedule: Sep 23-24, 2024 In-house training available. Click for full details.
The Ultimate Leader - Awaken the Leader Within and Unleash Potential for Managers
This high-performance leadership training course covers the strategies and tactics leaders need to create a high-performance atmosphere for their teams in order to achieve desired results in today's changed world. Conventional leadership tools and tactics that were effective in the past struggle to meet the challenges of modern society. Throughout the high-performance leadership training course, participants will learn behaviors and actions that encourage high performance within their teams, fostering a collaborative environment. The training also covers techniques that serve as performance drivers. Additionally, the course addresses how to manage the added responsibilities and ever-rising expectations in the business world. To be a successful leader in this environment, one needs to be a multidimensional person—highly flexible, continually growing skills, and narrowing gaps. This high-performance leadership training course teaches participants how to achieve all of these.
Effective and Advanced Supervisory Skills
As supervisors rise through the ranks, greater responsibilities are placed upon them to manage staff and improve performance. These responsibilities range from effectively supervising daily tasks to enhancing overall performance, managing operational activities, administering company procedures, generating required reports, achieving key performance indicators (KPIs), and meeting new demands from top management. The best results can only be obtained by systematically equipping supervisors with effective knowledge and skills from an execution point of view. No business plan can deliver results unless it's translated or converted into specific actions. Today, the key difference between an 'effective supervisor' and an 'ordinary supervisor' often lies in the ability to engage with direct staff, supervise, and execute the business plan. This training program focuses on how to best supervise and lead the workforce toward the company's direction. The workshop also aims to enable supervisors to recognize, develop skills, and employ techniques necessary to ensure the continuity of production and service provision in terms of effectiveness, efficiency, quality, health safety, and the environment.
Sharpen Skills to Defuse, Manage and Resolve Conflicts at Work
Conflict resolution is an essential aspect of strengthening emotional intelligence and nurturing workplace relationships. Poorly managed conflicts can lead to reduced productivity, resignations, business losses, and strained friendships. To maintain a competitive advantage, organizations need to focus on training employees to effectively address conflicts at work, fostering trust, positivity, and commitment. Moreover, when handled adeptly, conflict resolution provides a powerful avenue for significant growth. Implementing practical conflict strategies and learning effective techniques are crucial for ensuring a company's long-term corporate stability, collaboration, and progress. This beneficial Conflict Resolution course provides practical tools and strategies to resolve or neutralize workplace misunderstandings and conflicts, preventing a build-up of resentment and negative attitudes. The aim is to establish a common framework for preventing and eliminating future conflicts or challenging situations. The course also focuses on developing skills in communication, relationship building, emotional balance, and empathy, ensuring a happy, peaceful, motivating, and resilient workplace.
Thinking Outside the Box, Issue Solving and Decision Making Skills
Would you like to learn to handle work issues confidently and be quick to generate practical solutions when issues arise? Would you like to think out of the box and come out with creative approaches? Would you like to learn to prevent fire-fighting, be more flexible and proactive? Would you like to come out with new ideas that give you results? If you answer YES, then this course is for you! This course focuses on 3 main issues - CREATIVITY/THINKING OUTSIDE THE BOX, ISSUE SOLVING AND DECISION MAKING. They are designed to help you devise creative and desirable solutions to issues, spot opportunities that you might otherwise miss. Many of the techniques introduced here have been used by great thinkers to drive their creativity, innovativeness and issue-solving abilities.
Critical and Analytical Thinking and Problem Solving
Critical and Analytical Thinking involves the careful evaluation of information to make sound judgments. Objectivity is a fundamental aspect of critical thinking, necessitating the analysis of issues without allowing personal biases, emotions, or assumptions to influence the thought process. Strong critical thinkers base their analysis on context and facts gathered through thorough and impartial research. These thinking skills are indispensable in every industry and at every career level, from entry-level associates to top executives. Effective critical thinkers can collaborate with others or work independently to address issues, such as process inefficiencies, management challenges, or financial matters. This workshop not only teaches the use of various tools and techniques for smooth and efficient issue resolution but also focuses on identifying and eliminating the root causes of problems. Participants gain a practical understanding of interpreting issues, analyzing, discovering, finding solutions, and solving workplace challenges. Key skills, such as questioning techniques, building affinity diagrams, fishbone analysis, root cause analysis, reframing matrix, SCAMPER, word-chaining, and solution evaluation, are covered. Practical demonstrations, exercises, and task simulations enhance participants' knowledge and understanding of these creative tools, empowering them to apply or facilitate their use for generating concepts and ideas.