Managing Employment Misconduct and Poor Performers

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Course Information

The importance of good employer/employee relations at the workplace cannot be over emphasised. Head of Departments & Executives as well as Supervisors are the ones who spend the most time working with the workers, who form the bulk of the workforce. Sometimes they may find themselves in a situation when they are required to discipline their subordinates due to misconducts or poor performance. Unless they understand what is employment misconduct and the role they play in managing misconducts of their subordinates at the workplace, their actions would likely have detrimental effects on the company and the management or may even result in very expensive legal actions by employees.

Course Objective

• To get the participants to understand employment misconducts and the role they play in managing them
• To raise awareness of participants on the importance of good labour/management relations

Who Should Attend?

The programme is designed primarily for those who need to supervise and manage employees, especially those staff who worked directly with operators and shop floor employees.

Course Trainer: Mr Heng Poh Suan

Mr Heng Poh Suan started his career as a Labour Officer in Kuala Kangsar in 1975. At the Labour Department, he was enforcing the various Labour Legislations. In 1983 he was transferred to the Industrial Relations Department. He was the Assistant Director of Industrial Relations from 1983 to 2001. He left the Industrial Relations Department in 2002 to join the Malaysian Employers Federation as their Industrial Relations Consultant. In 2005 he joined the Federation of Malaysian Manufacturers as their Human Resource/Industrial Relations Advisor. He had been conducting public as well as in-house training programmes relating to employment laws, discipline and misconduct and domestic inquiry procedures for member companies. In his capacity as the HR/IR Advisor in the Federation of Malaysian Manufacturers (FMM), he advised member companies on the compliance and implementation of the various labour legislations, disciplinary issues as well as issues arising out of their collective agreements with their unions. He left FMM at the end of June 2021 and is currently a freelance Training Facilitator and Industrial Relations Consultant.