Dismissals and Conciliation Process at the Industrial Relations Department

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Course Information

The importance of good employer/employee relations at the workplace cannot be overemphasised. In the course of managing their subordinates, Head of Departments, Managers and Executives may face difficulties when making decisions to terminate or dismiss their subordinates as they do not understand the intricacies and implications of dismissing an employee unfairly. The law does allow an employer to terminate or dismiss an employee for just cause and excuse but due process needs to be followed. If the decision to dismiss is challenged by the employee as an unfair dismissal, the Company will need to go through the conciliation and Court process to prove just cause and excuse for taking action to dismiss the employee.

Course Objective

• To equip participants with the various aspects of employment termination and dismissal and the conciliation process at the Industrial Relations Department

Who Should Attend?

The programme is designed primarily for those managers and executives who have to make decisions on termination and dismissals and resolve claims at the Industrial Relations department for dismissal cases.

Course Trainer: Mr Heng Poh Suan

Mr Heng Poh Suan started his career as a Labour Officer in Kuala Kangsar in 1975. At the Labour Department, he was enforcing the various Labour Legislations. In 1983 he was transferred to the Industrial Relations Department. He was the Assistant Director of Industrial Relations from 1983 to 2001. He left the Industrial Relations Department in 2002 to join the Malaysian Employers Federation as their Industrial Relations Consultant. In 2005 he joined the Federation of Malaysian Manufacturers as their Human Resource/Industrial Relations Advisor. He had been conducting public as well as in-house training programmes relating to employment laws, discipline and misconduct and domestic inquiry procedures for member companies. In his capacity as the HR/IR Advisor in the Federation of Malaysian Manufacturers (FMM), he advised member companies on the compliance and implementation of the various labour legislations, disciplinary issues as well as issues arising out of their collective agreements with their unions. He left FMM at the end of June 2021 and is currently a freelance Training Facilitator and Industrial Relations Consultant.